Jeff Harrison's Resume (Last updated March 31st 2008)

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Jeff Harrison

North Potomac, MD 20878 US

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SKILLS

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High energy, results oriented senior corporate executive with significant expertise in operations and business development. Proven track record in directing technology based enterprises with full profit and loss responsibility. Exceptional interpersonal, communication and leadership skills with strong competencies in the following areas:

  • Consistent ability to grow revenue and profitability.
  • Demonstrated capability to successfully analyze markets and define strategic business direction.
  • Continuous record of improving key business indicators - profits, revenue, margins, client / customer retention and satisfaction and associate retention.
  • Strong analytical and problem resolution capabilities.
  • Extensive staff development and mentoring talents.
  • Excellent written and verbal communication skills.
  • Comprehensive experience in due diligence and acquisitions.
  • Proven success in sales, marketing, channel management, business development and account management.

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PROFESSIONAL EXPERIENCE

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2007 - Present
Client Relations Executive

Jefferson Wells International

Vienna, VA
Responsible for developing and maintaining long- term client relationships to enhance profitability for the firm.
  • Winner of new business contest in first quarter with the company.
  • Established 4 new accounts in first 4 months, with average revenue of $150K.
  • Grew accounts beyond initial sale by an average of 120%

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2006 - 2007
Consultant, Business Development

Water Works Well

Rockville, MD
Established the sales processes to raise the target market of the company. Focused on generating contracts in corporations to accelerate the growth of the company. Assessed needs, defined solutions and presented these to business heads.

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2005 - 2006
VP, Sales and Marketing

ADP Hayes-Ligon

Rockville, MD
Managed sales channels, account development (over 30 car manufacturers), direct sales team and product management of all company lines.
  • Selected to oversee sales and marketing division as development for larger corporate role.
  • Achieved 112% of $5 million sales target.
  • 300% of plan in the key area of direct sales to car manufacturers.
  • Inspired each member of the team to successfully beat plan.
  • Successfully opened new sales channel with target sales of $2 million.

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1998 - 2005
VP, COO

ADP Hayes-Ligon

Rockville, MD
Directed the business, covering all areas including: P & L, long-term strategic planning, product development, sales, marketing and business development.
  • Tripled profit from $3 million to $9 million in record time by improving loss rates through increased customer satisfaction and revenues.
  • Grew revenues by 50% from $14 million to $21 million, through acquisition and successful introduction of two unique products to the industry.
  • Managed and integrated a $5 million acquisition which successfully exceeded all revenue and profit goals.
  • Strategically directed all business development activities for both national and international car manufacturers resulting in increased dealer profitability, customer satisfaction and revenues.
  • Reduced associate turnover from 14% to 7% by developing and implementing a strategic vision, improving internal communication, improving hiring practices and training.

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1995 - 1998
Managing DIrector, COO

ADP (UK) Ltd.

Rotherham, UK
Directed all areas of the business.
  • Turned a $1 million loss making business into a profitable entity in 2 years, by identifying and increasing our client base and implementing stringent cost controls.
  • Analyzed and streamlined key business areas and created a world class service organization by identifying, focusing and addressing key customer concerns.
  • Led smooth integration of 2 large European acquisitions (>$20 million) across existing operations and countries, exceeding all revenue and profit targets.

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1994 - 1995
Operations Director, DCS (UK) Ltd

DCS Group, UK

Leamington Spa, UK
Managed all installation, support and training for 4 different automotive products across 1300 customers. Maintained revenue stream of $8 million.
  • Prepared roll out and support plans for a completely new product in company's major market.

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1991 - 1994
Managing Director, COO, Motis Systems (UK) Ltd

DCS Group, UK

Warrington, UK
Recruited by venture capital company to rescue a failing buy-out.
  • Saved the company from insolvency and established financial stability, by increasing sales volumes and reducing costs.
  • Achieved profit and cash targets every year, which had never been previously attained.

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1987 - 1991
Managing Director, COO

Kalamazoo plc, UK

Birmingham, UK
Directed profitability, strategy and product development.
  • 65% increase in revenue in 3 years from $21 million to $35 million.
  • Dramatically increased profits from $1.5 million to $7.5 million in 3 years.
  • Reduced employee turnover 12% by improving morale, implementing company-wide communication and encouraging an open leadership style at all levels.

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1985 - 1987

Kalamazoo plc, UK

Birmingham, UK
Controlled all financial and accounting functions for a group of four IT companies with total revenue of $40 million.

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EDUCATION

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1971 - 1974

University of Birmingham, UK

B.Sc.

  • Mathematics

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1974 - 1977

Institute of Chartered Accountants

Birmingham, UK

FCA

  • Accountancy

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KEYWORDS

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COO, Managing Director, Executive, VP, Leadership, Management, Business Development, Finance, Sales, Marketing, Acquisition, Strategic Planning, Profitability, Turnround, Communication, Technology, Multi-national, Product Development

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